A website maintenance contract keeps your site updated, secure and available. But “maintenance” covers very different services from one provider to another.
What it should include
- Preventive: CMS, plugin, theme and PHP updates tested on staging; off-site backups with restore tests
- Security: vulnerability monitoring, firewall, HTTPS, an incident procedure — see hacked website: the first 24 hours
- Monitoring: uptime, performance, errors, forms
- Corrective: fixes within defined response times
- Evolutive: hours for small improvements
Clauses to check
Exact scope, response times by severity, included hours, reports, term and notice, and reversibility (access, code and backups handed back).
A good contract tells you what happens, and how fast, when the site goes down on a Friday night.
Prices: website maintenance cost. WordPress: monthly checklist.
Website maintenance contract: FAQ
Is a maintenance contract mandatory?
No, but an unmaintained site quickly becomes vulnerable.
Is hosting included?
Depends on the provider — the contract must say so.
Get a maintenance plan
Our website maintenance in Paris covers WordPress, WooCommerce, PrestaShop, Symfony and Next.js. Request a proposal.